The Bank
A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 18 years. The Bank has recently embarked on a journey to expand its banking product range and now offers digital corporate banking services locally.
The Bank has offices in London, Malta and Gibraltar, currently serving innovative Clients through a portfolio of E-Money products and payment services as well as deposit accounts for its Corporate Clients. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting edge Fintech’s to challenge the way we conventionally bank for the better.
Investors
Our parent company, IDT Corporation, is an innovative and opportunity-seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.
Role Outline
This position will assist the business to manage, develop and maintain its Client onboarding and oversight framework, working with colleagues from across the organisation and in particular the Compliance & Risk Team. The successful candidate will contribute to the short and long-term needs of the business when conducting the onboarding and oversight of its Bank and E-Money Clients and Third-party relationships.
This role is pivotal in ensuring a smooth Client onboarding and due diligence review process, while ensuring Clients meet the Bank’s risk appetite and that the data held by the Bank remains accurate, compliant, and fit for all reporting purposes.
Main Responsibilities:
• Review Bank and E-Money Client due diligence packs, challenging any information, documentation or file notes that may be incomplete, inconsistent or not aligned with the Banks’ risk appetite or relevant regulations.
• Ensure all cases are managed efficiently as per internal SLAs, collaborating with colleagues to understand the urgency, priority and sensitivity of each case, whilst continuing to apply the appropriate policies and procedures.
• Ensure exception cases are managed effectively, and to work with stakeholders to correct any outstanding items in a timely manner.
• To adhere to internal compliance and operational risk controls in accordance with regulatory standards and Bank policies, and to report identified control weaknesses and compliance breaches to the department Head.
• To aid the collection, analysis and reporting of MI data, as required by the business.
• To develop an understanding of the business and its associated products, to support enhancements and ongoing maintenance of the third-party oversight and second line assurance framework.
• On-going review of existing internal policies and procedures to identify gaps and weaknesses, recommending areas for improvement to ensure a robust Compliance framework is always maintained.
• Ensure a positive client experience in light of increased regulatory requirements, building strong and trusting relationships with clients and other key stakeholders.
• To offer assistance to the Compliance & Risk Team, where required on an ad-hoc basis.
Job Specific Competencies:
• Focused attitude to work with the ability to constantly meet deadlines while ensuring exceptional attention to detail, and high levels of accuracy
• Flexible and adaptable to changing business environment.
• Excellent communication and interpersonal skills.
• Commitment to continuous learning.
• Able to challenge and offer suggestions for improvements to ways of working.
• Excellent organisational and planning skills and practical ability to prioritise effectively.
Essential Knowledge and Skills:
• Proven experience working in a Client Onboarding or Compliance function, preferably in the banking or payments sector.
• Experience in reviewing Corporate due diligence documents, applying the necessary regulatory and legislative requirements..
• Strong, in-depth knowledge of corporate and legal structures, including trusts.
• Knowledge of corporate documentation, mandates, board resolutions.
• Self-motivated and able to work within a team to complete necessary tasks in a timely manner.
• Good level of competency with MS Office including Excel and Word.
• High level of business English, written and verbal.
Desirable Knowledge and Skills:
• Strong Knowledge of E-money, Payments and Banking Regulations in Gibraltar, the UK & EEA
• Knowledge of Gibraltar business landscape
• Experience running CRS and FATCA reporting cycles.
The holder of this position will be expected to pass the required background checks in line with the Bank’s policy.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed