The Bank
A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 18 years. The Bank has recently embarked on a journey to expand its banking product range and now offers digital corporate banking services locally.
The Bank has offices in London, Malta and Gibraltar, currently serving innovative Clients through a portfolio of e-money products and payment services as well as deposit accounts for its Corporate Clients. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting edge Fintech’s to challenge the way we conventionally bank for the better.
Investors
Our parent company, IDT Corporation, is an innovative and opportunity-seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.
Role Outline
To lead the Finance Operations team on the day-to-day basis and manage the daily reconciliation tool. To assist and support the Head of Finance Operations in day-to-day activities and period-end close. Main duties but not limited to are as follows:
• Leading the Finance Operations team with approximately three Finance Analysts ensuring they perform their day-to-day duties.
• Perform the submission of the Schemes Quarterly Reports to cover the Head of Finance Operations.
• Oversee the workflow and be responsible for systems queues, managing allocation of cases and prioritising transactions and activities to deliver a first-class payments service for the Clients of the Bank;
• Ensure all Client payment queries are resolved efficiently and effectively, liaising with correspondent banks accordingly via SWIFT to close cases;
• Assist with managing the Bank’s Chargeback processes.
• Ensure all payments requests adhere to the Bank’s risk requirements and are processed within bank cut-off times are processed same day and value dates met;
• Manage daily reconciliations through Kani.
• Manage and keep updated Finance Operations Policy’s and procedures.
• Ensure all Client queries are resolved within SLA’s.
• Ensure segregation of Customer Funds are accurate and in line with regulatory requirements.
• Ensure all Client reconciliations are distributed to Clients within SLA’s.
• Provide cover to the Head of Finance Operations.
• Assist on the onboarding of new E-money Clients.
• Ensure a Review of Reconciliations is produced.
• Maintain and build Client relationships.
• Any Ad-hoc reports requested by internal stakeholders.
• Provide cover on daily Client activities.
• Maintain regular (daily, weekly & monthly) reconciliation and analysis of nostro/counterparties balance of banking operations.
Competencies, Knowledge & Skills
• Ability to work under pressure.
• Highly numerate with the ability to constantly meet deadlines whilst ensuring exceptional attention to detail.
• Planning and organising own work unsupervised.
• Producing work output to the highest standard.
• Analytical and investigative skills for resolving variances.
• Strong communication skills both verbal and in written.
• Previous use of Oracle Financials (or similar) would be an advantage.
Experience/knowledge
• Knowledge of Finance, Accounting & Reporting requirements, including accounts up to Trial Balance.
• Knowledge and Experience in payments processing including SWIFT, SWIFT Query resolution, Payment Schemes and the processing of Direct Debits.
• Intermediate / Advanced Excel skills.
• AAT qualified or similar
Additional Skills Required
• Professional mannerism
• Self-motivated and able to work with a team to complete necessary tasks in a timely manner
• Pro-active approach to daily duties
• Ability to take initiative and utilize sound judgment in decision-making
• The ability to work to deadlines
• Agile and pragmatic when approaching change
• Adaptable to a wide range of products and variables when assessing risk
• Good oral and written communication skills
IT Skills
• Good level of competency with MS Office including Excel
• MS Outlook
• Knowledge of SQL would be advantageous
The holder of this position will be expected to pass the required background checks in line with the Bank’s policy.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.